Accessibility Services at General Assembly

The General Assembly Accessibility Services team works with the General Assembly (GA) Planning Committee, the Unitarian Universalist Association (UUA) administration, and GA attendees to coordinate services and accommodations for members of the GA Community, and to seek out opportunities to raise awareness around inclusion and accessibility.

The GA Accessibilities Service Committee will make every effort to provide you with assistive equipment to enable or enhance your GA experience.

An Accessibility Services Coordinator will be available before and during GA to provide information and coordinate assistance to individuals with special needs (mobility, hearing, vision). This includes arranging for wheelchair rentals and sign language interpreters, if used.

Realtime captioning is provided in all General Session events.

Requesting Accessibility Equipment and Services

Please submit an Accessibility Services Request Form by April 30 so that arrangements can be made. The request form will be available when registration opens.

Persons requesting accessibility rental equipment will be asked to contribute an amount up to the actual cost. Please note the cost for Electric Scooters and Electric Wheelchairs is $250. If you are not able to contribute the $250 for these items, please email for further information on a reduced contribution.

Services available include, but are not limited to:

  • Electric Scooter
  • Electric Wheelchair
  • Manual Wheelchair
  • Walker
  • Cane
  • Mobility orientation for visual impairment
  • ASL interpretation (some events)
  • FM receiver system
  • CD text file of GA Program for screen reader
  • PockeTalker

Persons with vision, hearing, mobility impairment or other special needs will find information about various kinds of assistance and accessibility at the Accessibility Table in the Convention Center.

Read more about local accessibility information.

If you have trouble reading the print in the Program Book or Business Agenda, you may purchase a page magnifier for $2 at the Accessibilities Services table in the convention center. While supplies last; one per person, please.

You may call the General Assembly Office at (617) 948-4209 or email for clarification or assistance with any questions you may have.

Reserving Accessible Housing

Those in need of accessible hotel accommodations will be making their reservation using the same housing reservations system as all other GA attendees. It is a first come, first served model. Please know that GA staff will be monitoring all reservations made with ADA requests to make sure that as many people as possible get a hotel room that is appropriate to their level of need. We have been able to accommodate most, if not all requests in the past few years.

Instructions for Reserving an ADA Room

  1. Go to the online housing reservation form. You will see a section to fill out called “Please select your guest type”
  2. Select “Attendee ADA Accessible” from the drop down menu. Fill out the rest of the information, check-in, check-out, etc. Click on “Find” to continue.
  3. The online system will list the available hotels. Select which hotel you want, and then appropriate room type, depending on whether you need a king, double/double, a tub or a roll-in shower, etc.
  4. Confirm your room type and date nights and then click on “NEXT”.
  5. Be sure to list any additional required assistive features such as grab bars or a raised toilet seat in the “Additional Requests” section after you enter your personal information. “Proceed to Payment details” by clicking on “NEXT”.

Please request what you require. Keep in mind that there are limited resources so requesting at your level of need and not beyond will allow more people to participate in General Assembly.

Registration for Personal Aides

Personal aides who are attending solely to facilitate the attendance of another may register at a special $35 full-time rate. This personal attendant registration rate is only for those whose presence is required to assist a GA attendee with disabilities or limitations that would preclude them from attending without assistance. Contact to arrange registration for a personal aide.

Planning for Accessibility

In developing events for General Assembly (GA), the Planning Committee holds as an ideal the concept of Universal Design, seeking to make GA events usable to the greatest extent possible by everyone, regardless of their age, ability, or status in life.

We also recognize that some General Assembly participants may have disabilities that are not apparent. Such “hidden” disabilities include: traumatic brain injury, some effects of chemo therapy, heart ailments, chronic pain, chronic fatigue, epilepsy, fibromyalgia, mental health conditions, and others.

Even though they may not appear disabled, some people are more affected by fatigue than others. General Assembly can be a fatiguing experience for anyone. Even if you are someone who doesn't usually use mobility or other assistive equipment, you might really be helped by the available services.

Two women on accessibility scooters, pictured from behind, are pulled up close together and talking in a hallway.

Accessibility scooters are available for rent during General Assembly, but you must reserve in advance.

An accessibilities services volunteer directs a General Assembly attendee and their guide dog.

Kim Hampton of the Accessibility Services team offers directions to an attendee.

Several GA attendees embrace after a proposed change is voted for. Some of the attendees are using mobility scooters.

Celebration following the passage of the name change to the "Side With Love" campaign in 2017.

Access services available: wheelchair/scooter rentals; Braille Programs, ASL interpretation, open captioning, TTY

Accessibility services and equipment are available at General Assembly