Accessibility Info
We are committed to making every effort to provide accommodations or assistive equipment that will enhance your GA experience. Accessibility Services available before and during GA
Assistive rental equipment (mobility scooters, wheelchairs, etc.) is available for in-person registrants. Reserve by May 15.
For support or services other than equipment reservations, please email gaaccessiblity@uua.org
San Jose McEnery Convention Center
Most GA events will take place at the San Jose McEnery Convention Center at 150 W San Carlos St, San Jose, CA 95113. The center is fully ADA compliant, featuring accessible entrances, elevators, ramps, and wheelchair-compliant routes throughout.
Accessible Parking
Accessible parking at the San Jose McEnery Convention Center is available directly on-site in the main garage and at several adjacent facilities. The connected Convention Center Parking Garage provides accessible spaces with direct path-of-travel to venue elevators
For visitors with valid disabled placards, the City of San Jose offers specialized parking benefits including free street-level parking.
Restrooms
All restroom facilities at the center are equipped for standard wheelchair accessibility. The Center also provides family restrooms, which are located throughout the building. Gender neutral restrooms will be designated.
Elevators
Elevators are located near escalators on each level, and are equipped with Braille indicators, chimes, and raised lettering, providing mobility for visually impaired as well as mobility impaired guests.
Service Animals
Service Animals are permitted at the center. The ADA defines a service animal as any guide dog, signal dog, or miniature horse trained to provide assistance to an individual with a disability. This includes psychiatric service animals that are individually trained to provide service to individuals with psychiatric or neurological disabilities, such as preventing or interrupting impulsive or destructive behaviors. It does not include emotional support or comfort animals. Service animals must be harnessed, leashed or tethered at all times. A guest whose service animal poses a threat to the safety of other guests and employees may be asked to escort the animal off the premises.
Attendees with working service animals or pets for special events should plan to use nearby outdoor public spaces. The closest dedicated off-leash spot is Discovery Dog Park located at 410 Park Ave.
Wheelchair Availability
The center has non-motorized wheelchairs available for emergencies only. If you need a scooter or wheelchair, please visit Accessibility Services at GA to explore options and make a reservation.
Convention Center Map
The center features large print and braille signage for wayfinding. There are detectable elements under protruding objects.
San Jose McEnery Convention Center Floor Map (PDF)
Building Access
The primary street-level entrance on West San Carlos Street is equipped with ramps and automated doors, located directly in front of the VTA Light Rail Station.
The underground garage includes designated accessible parking spaces near elevators that provide direct, step-free access to the main lobby and exhibit levels.
A dedicated accessible entrance and elevator link the facility directly to the adjacent San Jose Marriott.
Disability Evacuation Plan
The center is equipped with an emergency alert system which has both flashing strobes and voice alarms.
Nursing Parents
There is a dedicated space for parents of newborns/infants to be used as a private space for nursing.
Housing
If an accessible room is needed, use the General Assembly Housing Reservation System. Select ADA Attendee from the drop-down list of guest type and the reservation system will filter for hotels with ADA rooms available. Room details are provided.
Transportation
Sidewalks
The sidewalks surrounding the San Jose McEnery Convention Center are fully navigable, ADA-compliant, and designed for high foot traffic with flat curb ramps, audible pedestrian signals, and wide walkways.
Wheelchair Transport
- LifeRides: Mobility & Wheelchair Accessible Taxi handicapped transportation service
- A B Medical Transport specializes in non-emergency medical transport
- FUN N GO Non Medical Transport specializes in providing non-medical & medical transportation services across San Jose
Public Transit Services
Valley Transportation Authority (VTA) Accessibility Features