“He said, she said, they said, and now we have a conflict!” “I don’t remember what we fought about, but I do remember how I felt when you yelled at me.” “When I hid the ‘send’ key, I didn’t expect this reaction!” “Now that we are in the parking lot, let me tell you what I...

Experiential Education theory is a powerful tool for youth ministry: for debriefing, planning activities, and pastoral care.

Leaders don’t need to be the hub through which everything flows, and they know how to help people come together for specific (and general) purposes; they can connect people to ideas, to each other, and to a greater whole.

Leaders are networked in a couple of ways — first, they are aware of how community can be created, sustained, and nurtured through the use of technology; they realize that today on-line connection serves to deepen what a congregation can offer; second, they are not afraid of technology, and know how to learn through electronic means, and are able to find what they need, or find the person who knows, what they need moving forward.

Communication Skills—one of the recommended leadership development competencies—include: Understanding different styles of giving and receiving information. Being able to communicate across different communication styles. Understanding differences in communication across cultures Developing the...

Healthy and transparent communication needs to be mutual, with all parties taking responsibility for their words. Leaders should have firm policies against accepting anonymous feedback. And yet, there are times when cultural differences or power differentials require a nuanced understanding of healthy communication.

The flow of information in an organization is a bit like the flow of water after a rain. Ideally, the information is shared evenly, and the members are able to absorb it like loamy soil. But information that triggers anxiety can be like a heavy rain. Without established channels, information will create its own channels, possible eroding trust or creating other damage.Here are some practices to create healthy communication channels.

Balancing transparency and confidentiality can be challenging for congregational board members, staff, and other leaders who have access to sensitive information. Healthy, vibrant systems need as much open communication as possible. White Supremacy Culture sometimes uses "the need for...

I have a love-hate relationship with surveys, especially surveys used as a part of congregational planning. Frankly, used in this context they can often do more harm than good. When used as one among a number of ways of collecting data, they can get great and comparatively easy way to add peripheral vision to face-to-face methods of gathering response. Here Ian Evison offers a few guidelines for using surveys well.

Surveys that work best come out of an understanding that the job of leadership is not to “make people happy” but to help the congregation live out its mission.  Surveys that are useless at best and divisive at worst typically seek to honor personal preferences about various areas of congregational life (including the minister).

Creates a shared vision of the church, an effective mission statement and dynamic mission-centered goals to implement the mission. Develops and affirms a clear identity and purpose with a strong sense of mission. Mission(s) used as a compass in decision-making. Members can identify the...