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Part of Heeding the Call
Living with Disabilities
Welcoming Children with Special Needs: A Guidebook for Faith Communities by Sally Patton (Boston: UUA, 2004) is a particularly useful resource for congregations. You can download a copy of the book from the UUA website.
Beacon Press has several titles concerning the life of the differently-abled.
Huffington Post has a list of films with differently-abled protagonists.
Non-violent communication
The Center for Nonviolent Communication has more to say about the benefits of communicating in a less threatening way.
Read more about non-violent communication in Non-Violent Communication: A Language of Life, by Marshall E. Rosenberg and Arun Gandhi (Encinitas, CA: Puddledancer Press, 2003).