Customization Window Blank on WP 5.5
Wondering if someone can assist. I recently just installed standard WP 5.5 installation on a hosted EasyWP (www.namecheap.com) site. Completely blank, added the UUA theme, and when I go to customize the window is completely blank. I'm wondering if anyone else has had this issue?
Thanks!
-Will
Comments (7)
I am seeing the same behavior under WP 5.5.
We are having the same problem. I created a new site on DreamHost today. Can't use the customizer.
Our existing site - on which the customizer previously worked (as recently as earlier today), was upgraded to WP 5.5 today, and now the customizer only shows Widgets. We can switch to a non-UUA theme, and the customizer works just fine.
I found a solution here: https://www.uua.org/communications/websites/forum/theme-updates/potentiā¦
Installing the updated Kirki plugin fixed the problem on my dev site.
"At quick glance, it appears the issue with the Kirki Customizer Framework included within the UUA Theme. We will need to update the framework version included in the theme to resolve the Customizer issue in WP 5.5.
In the meantime, you may install this plugin to load the latest version of the Kirki framework and override the version included within the UUA Theme:
https://wordpress.org/plugins/kirki/
"
Yes, the Kirki plug-in solved the issue.
That worked! Thanks for your suggestion!
We are working on a fix, but in the meantime, install this plugin to override the included Kirki framework with the latest version from this plugin: https://wordpress.org/plugins/kirki/
As a few of you have already discovered!
Upgrade the theme to version 1.3.3 if you are having trouble -- should fix the problem.