TIAA Contact Information

Participants call the Unitarian Universalist (UU)-dedicated toll-free line:

(800) 842-2829 at TIAA's National Contact Center. Be prepared to identify yourself by providing your social security number or account number so that you will be put in touch with a representative familiar with our plan.

Hours of Operation: Monday through Friday, 8:00 a.m. - 10:00 p.m. (ET) and Saturday, 9:00 a.m. - 6:00 p.m. (ET)

Participants may log into their existing account at the dedicated (English language) website TIAA Financial Services or in Spanish.

Participants wishing to schedule their no-cost annual personalized guidance session may call 800-732-8353 to schedule an individual telephone or in-person meeting.

Persons responsible for remitting contributions, who have registered to be the local plan contact with TIAA may reach the UU Plan's Client Services Manager by emailing In order to become the established remitter for your location, please contact with your full name, title, email address, phone number, full church/employer name, church mailing address, church I.D. number, and your plan administration responsibilities (remitting contributions, monitoring employees for Employer contribution eligibility, etc.).