Levels of Conflict
Not all conflict is alike. Different kinds of conflict require different kinds of responses. This is an overview of a model of conflict from Alban Institute consultant Speed Leas.
For more, see Moving Your Church Through Conflict by Speed Leas (1985)
This is a sample video from the UU Institute training:
Centered Leadership Part 2: Leading in Systems
From LeaderLab
Learn healthy leadership practices, communication and conflict skills, the importance of being mission-focused and how to communicate across differences.