• People complain about someone to a third person.
• Resistance to change, turf wars.
• Rampant gossip, secret meetings.
• Calls for resignations.
• Email and telephone cliques that exclude some people.
• Abrupt changes in support of and participation in congregational life.
• Committee on Ministry is ineffective.
• High staff turnover.
• Unexplained resignations and/or departures of members.
• During transitions (ministerial search, etc.) seemingly unrelated complaints arise.

From Churchworks: A Well-Body Book for Congregations, by Rev. Anne Heller (Skinner House, 1999). UUA Bookstore, (800) 215-8076.