Participants will come to The New UU with different levels of exposure to Unitarian Universalism. Many will have explored Internet resources extensively. Some will have friends in the congregation. Others will have only recently stumbled onto your congregation and know very little. Do not assume participants know basic facts, even if they seem well informed. At the same time, avoid talking down to people. At times, you may need to gently correct misconceptions.
As a leader in this program, you are a representative of Unitarian Universalism and your congregation. Your remarks may be viewed as authoritative, so be careful in the assertions you make. If you offer a personal opinion, be sure to describe it as such. If questions are asked for which you do not know the answer, admit that you do not know, and find an answer or resource, if possible before the next workshop.
Be honest, straightforward, and personable. Strive to be welcoming, but accept that some people may have reservations about committing to membership. Don't modify the message to meet their expectations. Acknowledge the realities of their experience and listen well.