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If you don't know the congregation's password for the Data Services Login for Congregations, you must choose the “Forgot your password?” link on that page. After you enter your congregational ID number, state, your name, and your email address, the system sends you an email message with instructions for resetting your congregation's password. Then you can log in with a new password and certify the congregation's membership number.

If you are trying to log in to your personal account and you cannot remember the password, you should select the "Forgot Password" link on the login page and follow the instructions to reset your password via email.