Solutions are achieved when "the people with the problem" go through a process together to become "the people with the solution." — Ronald A. Heifetz, contemporary author and leadership educator

This workshop, the third in the Path unit, explores conflict and difficult behavior as signs that a congregation has a deeper issue to bring forth. Participants will learn tools to discern and address the emotions and concerns that feed a congregational conflict. They will learn strategies for responding to difficult behavior and resources for managing and transforming high level or intractable congregational conflict. With a focus on deeply understanding and faithfully addressing conflict, participants explore ways adaptive leaders can "give the work back to the people."


This workshop will:

  • Explore tensions between our longings for individuality and for community
  • Provide a new way to think about uncivil or hostile behavior when it surfaces in congregational life
  • Promote effective ways to "give the work back to the people" as part of adaptive leadership.

Learning Objectives

Participants will:

  • Explore the tensions they experience between the need for individuality and the need for community
  • Examine how individual/community polarities can lead to anxiety, disagreement or conflict in the congregational setting
  • Learn strategies for responding to difficult behavior
  • Identify effective ways to engage a wider circle of congregational stakeholders in the work of adaptive change
  • Summarize and synthesize what they have learned about adaptive leadership.

For more information contact

Like, Share, Print, or Bookmark