How to Find Your New Best Friends Outreach Entry Points

Part of Hospitality

By Carey McDonald

I bet your congregation changes lives. That’s why you keep coming back, right? So if it’s true that your congregation has something amazing to offer, how do people get to know about it, and how do they get connected?

We know how people find out about Unitarian Universalism. They stumble across our awesome websites, they see our fabulous blog posts, they hear about our justice work in the news. Every day, I help congregations use social media, branding and other communications tools to reach new audiences. But once those new people find out about you, what happens next? How do you translate that awareness into longer-term engagement?

Entry points are a great way to introduce your congregation to new people and help them learn how to get involved. Think of an entry point as doorway into the life of your congregation. In the past, simply inviting someone to visit next Sunday might have been enough. But today, as Americans are becoming less religious, we need more ways to connect with our community that don’t feel so church-y up front. Give folks a chance to see what your congregation has to offer before they take what can feel like a big step - showing up for Sunday services.


An entry point can be any activity, program, event or opportunity where you invite new people to connect with your congregation. Here are a few key features of successful entry points:

bite sized mission

Bite-sized mission

Entry point opportunities should be explicitly connected to the life and purpose of your congregation. Lots of churches host yoga classes, day care programs and recovery groups, and those are all really important. But if you can’t say clearly WHY an event is a core part of your congregation’s mission, then it doesn’t work as a true entry point, and it’s just a nice but unrelated event.

friend test

Pass the “Friend Test”

 Would you invite your friend who is not a UU? If not, your entry point opportunity has failed the “Friend Test.” Your entry point could be too insider-y (the weekly Women’s Circle that’s met for the past 20 years) or too high commitment (a ten-week adult faith development class). You want someone who is not currently “church shopping” to feel excited to come.

Probably not Sunday morning

Though most congregations have a welcome script during Sunday worship services, the focus on visitors often stops there. For visitors, going to religious education classes can be confusing, coffee hour can be clique-y, and joys & concerns can run long. So it’s usually better to create entry points where the visitor experience is central to the design and planning (and they don’t even have to be in your building, like doing a park cleanup!). Special Sundays can be decent entry points, like an all-ages holiday service, if they are planned and advertised well.


Once you’ve got an entry point planned, promote the heck out of it! Whenever I talk to congregations that are planning to spend money on advertising or direct mail, (and I hope more do!) I always tell them to include an invitation to an entry point event. This gives you a reason to reach out, a call to action, instead of just saying “hey, we exist!” At the UUA, we’re actually working on a promotional toolkit for congregations, hopefully to be released fall 2016, so stay tuned.

Here are some examples of super-cool entry points:

  • Seedy Saturday, annual event to celebrate and learn about gardening and environmental issues (Unitarian Congregation in Mississauga, ON)
  • Luna Rising, community celebration of women and girls (UU Church of Charlotte, NC)
  • Hogwarts/CampUU, Harry Potter-themed summer camp for ages 6-11 (First UU Church of Austin, TX)
  • For the Love of Tiny Houses, showcase of the tiny house movement as a response to the lack of affordable housing (UU Fellowship of Redwood City, CA)
  • Play GroUUp, weekly gathering of toddlers and parents (UU Congregation of Las Vegas, NV)

Remember, entry points can be really valuable for current members as well. All these examples listed here involved members of the host congregation. If you think about the Spectrum of Faithful Relationship, events and activities planned for folks on the left side of the spectrum (your fans and friends) can appeal to those on the right side (your core members and leaders). But it doesn’t work the other way around; events planned for congregational leaders have a much narrower audience.

My final piece of advice for congregations planning entry point opportunities – always have a “next ask,” or an upcoming event you can invite people to. This gives you a reason to collect email addresses and follow up with attendees, one of the best ways to build trust and engagement. Make sure your follow-up event is connected to the theme your entry point event, which shows that you take your congregation’s mission seriously. For example, if you do a panel on the tiny house movement, then do a tiny house tour two months later (good job, UU Fellowship of Redwood City!).

So get out there, start scheduling entry point opportunities! Get the word out, have fun, and collect some email addresses.

About the Author

Carey McDonald

Carey McDonald is the UUA's Executive Vice President, overseeing day-to-day operations of the organization and working closely with the President to fulfill the mission of the UUA.

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