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Accessibility in Columbus
Accessibility Information for General Assembly 2018 in Kansas City, Missouri
General Assembly


If an accessible room is needed, use the General Assembly Housing Reservation System. Select the Attendee ADA Accessible from the drop-down list of guest type and the reservation system will filter for hotels with ADA rooms available. Room details are provided.​

Most of the hotels are within a two block area of the convention center (Google map). 

Kansas City Downtown Marriott Registration has lower counter area for accessibility. Elevators have control panel on the outside to indicate which floor you select. ADA guest room bathroom that we viewed had no towel racks; they use the accessible bars for towels. Some meeting space accessible only from back of house.

Hotel Phillips Hotel Phillips is a historic property; there are limited accessibility features. Elevators are small; registration is in a small room off the lobby area. Two hotel restaurants only accessible from outside, hotel lobby access is not accessible. Some meeting spaces only accessible from back of house. Guest rooms are comfortable and roomy. The hotel recognizes their limitations and tries hard to make accommodations.

Aladdin Holiday Inn Hotel Also a historic property, there are some limited accessibility features. Lobby elevators are small; registration area has high counter, but can make accommodations. Underground passage to convention center is not accessible from this hotel. Hotel willing to charge scooters in lobby. Restaurant is multi-level. Buffet area is tight squeeze; can’t access omelet station but wait staff can take your order. Guest rooms are small and cozy; refrigerators and microwaves available upon request.

Crowne Plaza Registration area has an accessible level counter. Each guest room has a refrigerator. They have 12 accessible guest rooms, 10 with roll-in showers with built-in shower benches. There were all in use so we were unable to view them. Shower seats are available for use in standard tub. City Grille restaurant in lobby offers a buffet but it’s not at an accessible height. Wait staff would be happy to assist guest. Starbucks in lobby is accessible from hotel lobby, but not from street entrance.

Convention Center

GA will be held at the Kansas City Convention Center at 301 W. 13th Street, Kansas City, MO 64105 in the downtown area of the city. The Convention Center is a multi-level building that bridges 13th Street; we are expecting that the section of 13th Street under the Convention Center will be closed during GA for more direct access between both sides of the Convention Center. Curb cuts (access) is only at the corners.

Access to the building from street level is all along Central Avenue. Several banks of doors along Central Ave have stairs so the best access is at the corner of Central and 13th. There are push button access doors on free standing posts along the bank of doors. Accessibility Services will be located at one end of the lobby as you enter the building at this access point.

Registration/credentialing will also be located in the lobby on the street level; General Session (Hall E) and Exhibit Hall (Hall C) will be located on the second level, with an open area or common space in Hall D.

The convention center’s website also has a page for accessibility! Check it out for parking information and more.

Elevators are average size and will accommodate one, maybe two people using scooters. We will have access to a “front of the house” freight elevator only during the scheduled times for General Sessions, Worship, events in Hall E. The convention center will staff the elevator to assist with heavy, albeit automatic, door and call buttons. Hours will posted to reduce any potential confusion on availability. All other elevators are located throughout the convention center.

There are several spots in convention center that offer couches and chairs to visit, rest and relax. Tables and chairs will be available as well.

Restrooms are easy to find yet vary in degree of accessibility. A few have the large stall first making access easier; others have large stall last. There will be gender neutral restrooms designated throughout the convention center. There are single stall “Family” restrooms which are accessible. Check at Accessibility Services for best rated bathrooms!

Cell phone reception is adequate throughout the convention center.

Convention Center Vicinity

Streets: Curb cuts are centered to the round of the intersection. Crossing signals are on a cycle and push buttons for the crossing signal are available. Signal chirps are not available at every intersection. City employs Community Ambassadors who wear yellow jackets/vests. Their main role is for community safety, but they can provide directions and helpful information.


City buses are all accessible. They access almost all areas of the city and many are free. Click here.

Kansas City International Airport is a relatively small airport with no moving walkways or motorized assist carts. Security gates are located near each bank of gates, which reduces long lines/waiting. The airport offers a website for travelers with special needs.

Taxis/Shuttle: It’s wise to call ahead to reserve ground transportation; on site cab calls are done by lifting a Taxi Call telephone (not at an accessible height) out on the sidewalk and stating your name – if you need an accessible car, you need to specify that too – then they’ll deploy a cab to your location. Fares are approximately $40 to downtown/hotel area. Buses operate to the airport as well. For more local travel information, click here.

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