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Facebook Content Moderation for Congregations

When managing the content of your congregation's Facebook Page, it is important to keep one principle in mind:

Your congregation’s Facebook Page belongs to your congregation. Therefore, your congregation has the sole right to determine what is appropriate content.

Given this reality, it is important that your congregation understand and agree on how appropriate content is defined. An excellent way to do this is by writing a formal content moderation policy. All congregational Facebook Page administrators should understand and implement that policy.

Two Examples

For help in crafting your own content moderation policy, we offer two examples to use as guides:

  1. A 2010 Facebook policy (PDF) from Emerson Unitarian Universalist Church in Houston, Texas.
  2. Congregations are also welcome to adapt the content moderation disclaimer used by the Unitarian Universalist Association (UUA). It reads:

"The UUA welcomes all people to contribute to conversations on this page and to share content directly related to Unitarian Universalism. Wall posts, comments, photos, and other content posted on this page are expected to be relevant and respectful.

The UUA has the right to delete any inappropriate content from this page, including but not limited to: irrelevant content, hateful content, financial solicitations, and content that violates Facebook’s terms of use, code of conduct, or other policies. Content that violates Facebook’s policies may also be reported."

Congregations may find it useful to post a public disclaimer in the About section of their Facebook Page. A written policy is also very useful to have available when administrators are asked why some item was removed from the page.

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