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According to the model we have developed, there are several concepts

that are basic to Pastoral Care Teams regardless of the size of the

church or the background of the members of the Pastoral Care Team.

  • Our model is based on a team concept, meaning team

    supervision, team support and problem solving. The team meets twice a

    month to go over all the work being done and to discuss each new person

    being helped. Team members exchange ideas as to how to help the person

    in need and how to support each other. When the problems are complex or

    time consuming two-three team members work together.

  • Pastoral Care Teams we believe, should start with a

    Mission Statement. The Mission Statement defines what the team promises

    to do and its relationship with the church. The goals of the Pastoral

    Care Team should be based on several items: the size of the Pastoral

    care team in relation to the size of the church, the professional

    background or training of the members of the team, and the needs of the

    congregation. If the team has no one who is professionally trained in

    the mental health or counseling area, the Team should not take on the

    responsibility of helping people who have emotional problems or family

    crises. Someone trained on the Team or the minister needs to handle

    emotional problems or ones that require mental health judgment. Our

    Team triage is done by someone with mental health training. so that

    people who need emotional support are assigned only to those members of

    the Team who have a background in this area. We do not do counseling,

    therapy, or give advice. We occasionally refer to individual or group


  • Based on the following criteria church or Team size,

    background and time availability of Team member, church needs, also

    other programs in the church that can support the work of the Team (as

    Neighborhoods), we suggest that you select a few programs to begin.

    Included are ten programs we have set up: choose what best suits your

    needs. Start small and add to them later. If you have a team in a small

    church with no minister, send cards for birthdays anniversaries,

    illness, births, and deaths. Or you can also deliver meals at the time

    of illness, birth, or death. Just doing a few programs well and

    consistently will change the attitude of your church community. If you

    have a church with a large community of older people you might want to

    visit people in the hospital or nursing home. Also a Medical Equipment

    Loan Program might be appropriate . In a church with a young

    population, respite care and meals for new mother, might be most

    helpful River Road is a large urban church with a wide age range of

    membership so we try to provide comprehensive services for all ages. In

    our church, the Neighborhoods provide meals and transportation for

    members who live geographically close to one another while the Pastoral

    Care Team acts as a coordinator of services and case managers.

  • We believe that what we do is a ministry. We begin our

    meetings with a spiritual opening and conclude our meeting with a

    spiritual closing. We have our own Joys and Concerns at each meeting.

    We help each other during time of illness or life transition. Names of

    new People in Need of Service (PINS) are given out at the meetings.

    Whichever Team member will minister to the new PIN is determined by:

    how busy that Team member might be, his familiarity with the person

    needing help (PIN), or the person needing special expertise from a

    specific team member. The administrative work is done in executive

    committee which is made up of the coordinator and two co-coordinators.

    It is important to devise an administrative model or structure that can

    be bequeathed to succeeding team leaders.

  • In order to build trust and respect of the Team by the

    congregation, strict confidentiality must be maintained. People who

    receive help need to feet secure that the only people who know about

    their problem are the minister and members of the Pastoral Cart-, Team.

    The Team must get permission from those whom they are helping to go to

    the neighborhoods or other members of the church to get assistance with

    meals, transportation, babysitting, etc. or to put announcements in the

    church newsletter.

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