Procedures for the UUA Office of Electronic Communication
The Office of Electronic Communication (OEC) tries to stay out of on-list affairs, leaving them to the list managers and sponsoring organizations. However, a subscriber or manager may call on the OEC to make a decision about what is allowable on a list.
- The OEC will ask for copies of all revelant correspondence, and will make sure that the appropriate parties are involved.
- The
OEC will let the person know that a complaint has been received,
including the nature of the complaint and who is making
it. The OEC will provide a time frame by which a decision will
be made and will give the person a chance to make a defense.
- If a list manager or moderator is accused of a serious offense, the OEC may add a UUA list manager or moderator to take the place of the accused temporarily, to remove the accused list manager from list responsibilities during the process.
- The OEC or its
designate may subscribe to the list to monitor how the complaint
is affecting the list.
- If necessary, the OEC may switch an unmoderated list to moderated
to forestall acrimonious debate before a decision is made.
- In the case of complaints against subscribers, the OEC will determine whether the person needs to apologize
for an error privately, or to post an apology or retraction on the mailing
list, to restrict the frequency, length, or content of postings,
to be banned from posting to the list permanently or temporarily,
to be unsubscribed from the list permanently or temporarily,
or other action.
- In the case of complaints against list managers or moderators, the OEC will determine whether the person
needs to apologize for an error privately, to post an apology
or retraction on the mailing list, to revoke a penalty imposed
on a subscriber, to be removed as list moderator or manager,
to work with a co-manager or moderator, or other action.
- The OEC will inform everyone involved about the decision, and ask for comments or questions. If necessary, the OEC will work with all sides to create and implement an appropriate plan of action. The OEC will post a message to the list explaining the complaint and its outcome.
Last updated on Wednesday, October 8, 2008.
