In the event of a non-technical problem or complaint about one of the lists hosted on UUA.org, please contact the following people:
- First, contact the list managers (email@example.com).
The first steps in dealing with problems on mailing lists should be taken by the list managers.
- If the problem cannot be resolved by the list managers, then contact the list's sponsoring organization (this information should be listed on http://lists.uua.org/mailman/listinfo/listname).
If the list is sponsored by an organization (for example, a district list, or a list sponsored by a UUA affiliate), that organization should review complaints before the UUA ITS Web Team becomes involved.
- If the problem cannot be resolved by the list managers and/or sponsoring organization, then contact the UUA ITS Web Team (successor to the Office of Electronic Communications) at web @ uua.org).
The Web Team may receive complaints about list managers or moderators, or about list subscribers, and will consult the sponsoring organization (if any) during the handling of the complaint.
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Last updated on Thursday, April 21, 2011.