TIAA Contact Information
Participants call the Unitarian Universalist (UU)-dedicated toll-free line:
(800) 842-2829 at TIAA's National Contact Center. Be prepared to identify yourself by providing your social security number or account number so that you will be put in touch with a representative familiar with our plan.
Hours of Operation: Monday through Friday, 8:00 a.m. - 10:00 p.m. (ET) and Saturday, 9:00 a.m. - 6:00 p.m. (ET)
Participants may log into their existing account at the dedicated website TIAA Financial Services.
Participants wishing to schedule their no-cost annual personalized guidance session may call 800-732-8353 to arrange an individual telephone or in-person meeting.
Persons responsible for remitting contributions, who have registered to be the local plan contact with TIAA may reach the Administrators Help Line: 888-842-7782 and ask to be connected to the UU Plan's Client Services Manager(s). The Help Line cannot assist unregistered remitters. In order to become the established remitter for your location, please contact retirementplan [at] uua [dot] org with your full name, title, email address, phone number, full church/employer name, church mailing address, church I.D. number, and your plan administration responsibilities (remitting contributions, monitoring employees for Employer contribution eligibility, etc.).