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TIAA-CREF Contact Information
Participants call the Unitarian Universalist (UU)-dedicated toll-free line:
(800) 842-2829 at TIAA-CREF’s National Contact Center.
Hours of Operation: Monday through Friday, 8:00 a.m. - 10:00 p.m. (ET) and Saturday, 9:00 a.m. - 6:00 p.m. (ET)
Participants may log into their existing account at the dedicated website TIAA CREF Financial Services.
Participants wishing to schedule their no-cost annual personalized advice session may call 800-732-8353 to arrange a telephone or in-person meeting.
Persons responsible for remitting contributions, who have registered to be the local plan contact with TIAA-CREF may reach the Administrators Help Line: 888-842-7782. The Help Line cannot assist unregistered remitters. In order to become established, please contact retirementplan [at] uua [dot] org with your full name, title, email address, phone number, employer name, church I.D. number, and your plan administration responsibilities (remitting contributions, monitoring employees for Employer contribution eligibility, etc.).