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How to Get People to Ask for Help
Publicity is a crucial part of a successful Pastoral Care Team, but it
is complicated by the necessity to maintain confidentiality of those
who have been helped. Because the Pastoral Care Team offers new
services never before available, it is important to repeatedly remind
the congregation in many different ways of their availability,
especially in the beginning.
It is very important to have the minister's support and public
endorsement, Our minister has written articles about the Pastoral Care
Team in his column in the biweekly church newsletter. He also
acknowledged the Pastoral Care Team from the pulpit. We have an annual
dedication of the new Pastoral Care Team the first Sunday in May when
the Team is presented to the congregation. We had a re-dedication of
the Team this fall.
Each member of the Team wears a special nametag with our
Pastoral Care Team logo so we can he identified at all church
activities. We write articles in our biweekly church newsletter telling
the congregation what we have been doing: entitled the Pastoral Care
A member of the Pastoral Care Team attends each service to
write down the Joys and Concerns that are shared during the service. We
follow up with cards for the Joys and a phone call to the person with
the Concern to determine if we can help. We keep a Joys and Concern
notebook at the church to collect the information.
Referrals come from people calling the Team directly, the
church office, the minister or the director of Religious Education. We
get referrals indirectly when others tell us their concern about
specific church members.